Frequently asked questions

Do you have questions about the services offered? That’s to be expected. I'd never expect you to make a substantial investment in your well-being and future without feeling perfectly comfortable about how things will go.

Here are the most common questions I hear from prospective clients, and my most succinct answers.


How does coaching work?

My coaching philosophy is that you have the answers that are most valuable and relevant to your life. I’m here to help you uncover them. I will ask you questions, help guide you and provide expertise (and even straight-up advice) when needed.   

I will work to help you keep true to your values, overcome obstacles and help you stay on track to get the outcome you want. 

Is Personal Branding a fad?  

Your personal brand is your professional reputation, and reputations aren’t fads. Your personal brand is how others’ experience you — and not everyone is as self aware as they think they are.  One can be stellar at what they do,  but that’s not always enough to help you stand out in today’s job market.  In my experience, a strong personal brand reflects your marketability.  What makes you unique, also makes you most marketable.  I help my clients get a clear view of what’s most marketable about themselves.  As a result, they tend to attract the right opportunities for them, and enjoy their work way more too.

My family member/friend could use your help. Can you coach them?

Sure! This is voluntary, so they have to want to be an active participant. Have them take a look at my website, or, for a more subtle approach, send them one of my blog or social media posts. If they’re interested, they can contact me. If not, don’t fret. They, and you, will be okay. Self development is a personal journey and everyone is on a different trajectory. 

How long will it take for my collateral to be completed?

Depends on the complexity of your career, the state of your current documents, and your availability! My approach to this process is that we work on your resume, cover letter, and Linkedin profile a bit together, so you can see how I approach making the improvements. Typically, we meet around 2-3 times, and you should have all of your finished documents in a few weeks. Should you have an urgent need, we can certainly discuss an expedited completion date. 

Can You Help Me Secure an Interview?

Technology has transformed the employment landscape, including how we apply to jobs and network. I share with clients best in class strategies to get the word out and drive the right eyes your way. In getting to know you, I gather all of the details needed to create compelling documents chock full of specific keywords and formatting that appeals to today’s online readers and applicant tracking systems.

Do you guarantee you will find me a job?

This is a nuanced question. While I have a high satisfaction rate and over 95% of previous clients secure full time, permanent work as a result of our partnership, I don't guarantee that you will have a new job within X days after working together. 

This is because I am a strong believer that the success of your job search relies on both the quality of your resume and other documents (I’ve got you covered there) AND the strategy and effort you put into the process. It’s a 2 way street. 


By LinkedIn "makeover," do I have to have a profile first?

Yes, you will need to at the very least have a profile established, even if it hasn’t been fully populated. I will help you optimize it, make it appealing to your network, hiring managers, recruiters, and show you how to use the entire platform to your benefit. 

TERMS OF SERVICE

Section 1 - Acceptance of Written Deliverables

After Company shares documents for review, Client agrees to provide feedback, request edits, or approve of content within 10 days. After 10 days, Company will consider the document approved and complete.

This website is operated by Caicedo Careers dba caicedocareers.com. Throughout the site, the terms “we”, “us” and “our” refer to caicedocareers.com. Caicedocareers.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 2: Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.


Section 3 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 4 - Indemnification

You agree to indemnify, defend and hold harmless Sarelle Caicedo, caicedocareers.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 5 - Confidentiality

Your identity and the nature of your sessions will be kept private from any third parties unless you provide written consent. This extends to any instance in which you refer a future client. Company will not assume that this individual knows you have personally engaged our services on prior occasion, nor will we reveal this to the referee, unless the individual expressly indicates–verbally or in writing–prior knowledge that you have worked directly with us, and that you shared this information with the referee.

There are 2 exceptions to confidentiality:

1.    When disclosure is imminent to prevent harm to yourself or others;

2.    When legal demands require that confidential material be released;

Section 6 - Liability

Company is not liable for any inaccurate, incorrect, or misleading information in the prepared materials; Client has an opportunity to review the materials and approve the entire content prior to delivery. Company will not confirm or attempt to verify information provided by Client and will not be responsible for the accuracy or truthfulness of the information provided by Client. Company is not responsible for consequential damages of any kind that client may incur from inaccurate documents and Client agrees to hold Company harmless from any such liability.

This website provides information only, and does not provide any financial, legal, medical or psychological services or advice. None of the content on this website prevents, cures or treats any mental or medical condition. You are responsible for your own physical, mental and emotional well-being, decisions, choices, actions and results. Caicedo Careers LLC disclaims any liability for your reliance on any opinions or advice contained in this website.

Section 7 - Satisfaction Guarantee

Company guarantees quality work and commits to supporting each Client in maximizing the effectiveness and impact of any documents produced and counsel we deliver on your behalf. We do not guarantee a job, promotion or other result apart from our counsel or written documents. In engaging our services, you agree that you have full responsibility for building and acting on an impactful job search, career pivot, or professional growth strategy.

In engaging the services of Caicedo Careers, LLC, you expressly agree to all terms outlined in this agreement. If you have any questions, contact Sarelle Caicedo, Founder. 

Section 8 - Personal Information

In order to provide our Service, you may be required to provide information about yourself, including your name, email address, username and password and other personal information. You agree that any registration information you give to Caicedo Careers, LLC will always be accurate, correct and up to date. You must not impersonate someone else or provide account information or an email address other than your own.

Section 9 - Your Payment Information

We collect payment information for each order but we do not store payment information. We also do not have access to your credit card number or any other account details tied to your method of payment. Your payment information is securely communicated to and processed via our e-commerce software providers.

All personal information collected for an order is used for the fulfillment of that order and to manage our customer relationship with you.


Section 10 - Cookies

We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.

Section 11 - Third Parties

Any links to third-party products, services, or sites are subject to separate terms and conditions. Caicedo Careers LLC is not responsible for or liable for any content on or actions taken by such third-party company or website. Although Caicedo Careers LLC may recommend third-party sites, products or services, it is your responsibility to fully research such third parties before entering into any transaction or relationship with them.

THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THIS WEBSITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, CAICEDO CAREERS LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HAPPY HIGH ACHIEVER LLC DOES NOT WARRANT THAT THIS WEBSITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS WEBSITE, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

CAICEDO CAREERS LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS WEBSITE, INCLUDING ITS MATERIALS, PRODUCTS OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS OR SERVICES MADE AVAILABLE THROUGH THIS WEBSITE.

These Terms shall be governed by and construed in accordance with the laws of the state of Illinois, without giving effect to its conflict of laws. The nearest state and federal court to Chicago, Illinois, shall have exclusive jurisdiction over any case or controversy arising from or relating to this website, including but not limited to the Privacy Policy or these Terms. By using this website, you hereby submit to the exclusive jurisdiction and venue of these courts and consent irrevocably to personal jurisdiction in such courts and waive any defense of forum non conveniens.

Caicedo Careers LLC controls and operates this website from offices in the United States. Caicedo Careers LLC does not represent that materials on this website are appropriate or available for use in other locations. People who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Caicedo Careers LLC may change, modify or update these Terms at any time without notice. Any access or use of this website by you after Caicedo Careers LLC posts such changes shall constitute consent of such modifications. If you have any questions or concerns about these Terms, contact hello@caicedocareers.com.